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Self-Serve Support

Your one stop shop for answers to commonly asked questions, tips on removing stains, and more! If you can't find what you're looking for, select an option below to ask us yourself!
  • faq
    FAQs

    Where can I buy Crayola products? What’s the most popular Crayola Crayon Color? What else does Crayola® make besides art supplies? Find answers to the questions most commonly asked about Crayola!

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    App Check

    Find out which Crayola Apps are compatible with your device

  • Product Catalog
    Product Catalog

    What's new? What's the largest Crayola Crayon selection available? Click here to check out our current retail and educational product catalogs!

  • Stain Tips
    Stain Tips

    Most staining issues are easy to handle. Click here to find stain removal solutions for all Crayola products on a variety of surfaces.

  • How to videos icon
    Demo Videos

    Become an expert! Watch a short video to learn how you can get creative with the latest Crayola products.

  • MSDS
    MSDS Sheets

    Click here for online access to Safety Data Sheets for all Crayola and Silly Putty products.

Talk To Us

Check out the FAQ section of the website for immediate answers to your questions. If you can't find what you are looking for there, we can help! Call or text us at 800-272-9652 (1-800-CRAYOLA) weekdays between 9 AM and 4 PM Eastern Time..
  • Contact Us
    Phone or Text

    Call or text us at 1-800-272-9652 (1-800-CRAYOLA).
    Monday - Friday 9 AM - 4 PM EST. Text charges may apply.

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    Email

    Send us an email by completing the webform.

  • Mail Us
    Write

    Crayola, LLC
    Attn: Consumer Affairs,
    P.O. Box 431, Easton, PA 18044-0431