Important information communicated through e-mail may be affected by unsolicited ("spam") e-mail filtering software. It is possible for Crayola.com messages to be rerouted to a "junk mail" folder or deleted entirely depending on the software's configuration. We use your e-mail address to confirm your registration, send newsletters if requested, provide online order status, and respond to inquiries. To ensure that you receive important e-mails from Crayola.com, please do one of the following: 1) Add the crayola.com, crayolastore.com, and crayola.chtah.com domains to your e-mail "safe list." (Note: Some anti-spam programs refer to this as a "white list" or "friend list.") 2) If your anti-spam software settings do not allow you to add e-mail addresses to a "safe list," use the Help feature or contact your e-mail/internet provider's Customer Support to research your configuration options.