Add liquid dish soap to water. Wash the stain in a circular motion using a soft cloth or sponge and rinse. If stain remains, repeat the procedure. Fresh marks are most easily removed. Residual stains on white walls and more durable surfaces may be removed with Soft Scrub, toothpaste or a mild abrasive cleanser. Apply cleanser with a soft cloth or sponge. Work the stain for several minutes. Rinse with water. Repeat if necessary.Special Precautions:Only use non-abrasive cleaners such as liquid laundry detergent, Scratch Guard or Parsons Pine Scent Ammonia on colored painted walls and surfaces to remove stains. Do not leave cleaner on surfaces for an extended period of time.Special Note:Due to differences in formulation among various paint and soap manufacturers, a cleanser may work differently on one paint than another. Colored flat paints are more sensitive. Very slight residual stains may fade with time.
The suggestions for removing stains have been compiled as a service to our consumers. We are unable to guarantee or be responsible for the results obtained by these procedures. You may also wish to consult your local cleaner for further recommendations.
Before attempting the stain removal method, test each procedure on an inconspicuous area of the material or surface to be cleaned. Please be advised these stain removal methods involve hazardous products and are intended only for adult use. Crayola does not recommend children attempt these procedures.
In many procedures, specific brands of products are recommended. These are brands that performed most effectively in our laboratory. Always check individual containers for recommended procedures and warnings. Competitive brand products may work equally well.
For additional assistance, contact us toll-free at 800-272-9652 weekdays between 9 AM and 4 PM Eastern Time.